TERMS OF SERVICE
These Terms and Conditions (“T&C”) are between You (“buyer” or “user”) and Bodywork Concepts Pte Ltd, consists of the most recent versions of the terms and conditions as stated on its website found on URL https://bods.sg Bodywork Concepts Pte Ltd reserves the right, in its sole discretion, to change, modify, add, or remove all or part of these Terms, including but not limited to any term, applicable fee, policy, or guideline, at any time without notice or acceptance by You. Regardless of whether Bodywork Concepts Pte Ltd has provided individual notice, Your continued use of the bods.bodynits.com website will constitute Your acceptance of such changes. It is Your responsibility to check regularly for changes to the Terms and ensure that any contact information You provide to Bodywork Concepts Pte Ltd is updated and correct.
BY COMPLETING THE REGISTRATION PROCESS (“Registration Process”), YOU: (a) agree to be bound by these Terms and, (b) represent and warrant that, if You are an individual, You are 18 years old or older or, if you are an entity, that You are a corporation, partnership, or other legal entity duly formed (and incorporated if applicable) in good standing where required to do business with all legal authority and power to accept these Terms; (c) agree to provide true, accurate, current, and complete information in the Service registration form, including billing and payment-related information and other account information (all together, the “Account Information”), and agree to maintain and update this information to keep it true, accurate, current, and complete. IF YOU DO NOT ACCEPT AND AGREE TO THESE TERMS AND ALL THE CONDITIONS STATED HEREIN, DO NOT COMPLETE THE REGISTRATION PROCESS. With the user’s completion of Registration, Bodywork Concepts Pte Ltd agrees to the following terms and conditions: – That all the information you entrust to Bodywork Concepts Pte Ltd shall at no time be divulged to any third party unless with the buyer’s expressed written consent.
II. SHIPPING / GENERAL INFORMATION
Shipping and handling fees, duties, taxes and fuel charges are not included in the purchase price.
Buyer agrees to pay for any duties and taxes that may arise in the importation of the products bought on bods.sg.
Buyer agrees to pay for the door-to-door shipping costs using any of the following methods at the discretion of Bodywork Concepts Pte Ltd: 2-5 working days excluding weekends and public holidays (within Singapore); 8-10 business days (overseas).
* Buyer agrees that these transit time quotes are mere estimates only as provided by the service provider and solely within the control of the service provider.
Buyer has the option to purchase additional insurance for the goods purchased. These shall be added on to the purchase price and shipping costs. Buyer is responsible for claiming insurance directly with the service provider mentioned in clause 2, in the unlikely event that the purchased goods were lost and damaged while in transit care of the service provider.
For orders exceeding 10 pieces in quantity, we will tabulate the total payment including shipping charges, and will inform you through your email account.
Buyer absorbs bods.sg of any cost, financial or otherwise, resulting from the delay or damage of the purchased items shipped via the service providers.
Bodywork Concepts Pte Ltd shall provide the tracking number of all purchased goods within 1 working day after turning over the purchased items to the service provider.
Bodywork Concepts Pte Ltd shall dispatch all purchased items within 1 working day upon receipt of cleared payment.
Bodywork Concepts Pte Ltd reserves the right to refuse shipment to any country worldwide, based on the service provider’s limitations and restrictions.
III. PAYMENT INFORMATION
All purchased items must be paid through Shopify accepted payments gateway or Paypal Express Checkout.
Bodywork Concepts Pte Ltd shall only dispatch purchased items within 1 working day upon receipt of cleared payment.
If payment is put on hold by the buyer through PayPal for any reason whatsoever upon dispatch of the purchased items, Bodywork Concepts Pte Ltd will report the buyer for fraud through PayPal and local and international government authorities.
Bodywork Concepts Pte Ltd reserves the right to accept payments only from confirmed PayPal addresses. If any payment by any unconfirmed PayPal address goes through, Bodywork Concepts Pte Ltd reserves the right to hold on to these funds until PayPal agrees to reverse these payments to the proper and authorized party without any charges to Bodywork Concepts Pte Ltd.
Once the buyer places an order for reservation and payment through PayPal (www.paypal.com) is not made within three (3) CALENDAR days, the order shall be automatically cancelled and open for purchase for other buyers.
IV. RETURN AND EXCHANGE POLICY
International orders are eligible for return ONLY. Customers are to note that they shall bear the courier charges when returning the items to Bodywork Concepts Pte Ltd; parcels are to be traceable by a registered tracking ID and we are not responsible for the loss of items prior receiving the return parcel. Value of the items will be refunded as cash after deducting the admin and handling fee of 10% fee on price paid per item, upon receiving the returned item(s).
All sales are final. We take utmost care in the products we carry and pack for your convenience. Bodywork Concepts Pte Ltd will provide one-time free exchange policy for all local orders if the item(s) sent is incorrect, defective or wrong size and reimbursement of postage via bank transfer or in terms of cash.
All sale and clearance items of 50% off and above are not exchangeable nor refundable.
For exchange of items with buyer’s choice of wrong size/fitting – it is to be done in a case-by-case basis, item exchange should be of the same product and colour ONLY. (If size of the exchange is out of stock, buyer is to top-up for higher-valued items and no refunds of outstanding cash will be given for lower-valued items.)
Bodywork Concepts Pte Ltd will also provide a return policy for the same order if the item(s) are not to your liking due to the fitting, design or colour; the amount of the item(s) will be refunded to you as cash after deducting the admin and handling fee of 10% fee on price paid per item returned, while customers are to bear the courier charges.
Actual colors may look slightly different than screen colors. The Management of Bodywork Concepts Pte Ltd reserves all rights to accept or reject any sales order, without prior notice or assigning any valid reason.
All pieces within the same order must be consolidated and returned as one, any subsequent returns of the same order made after the first, will not be entertained.
Item(s) is to return within 14 working days from date of delivery and returns without confirmation by Bodywork Concepts Pte Ltd will not be entertained.
Item(s) approved for exchange and return should be returned via trackable mode of delivery.
1. Mail the parcel to:
Bodywork Concepts Pte Ltd
12 Changi South Lane, Bodynits Building, Singapore 486353
2. Drop it off at any BODS shops:
#04-18 58 Orchard Road, Plaza Singapura S(238839)
Operating Hours: 11:00am to 10:00pm
Changi City Point
5 Changi Business Park Central 1 #01-47 S(486038)
Operating Hours: 10:30am to 9:30pm
133 New Bridge Road #B1-23 S(059413)
Operating Hours: 11:00am to 10:00pm
Bodywork Concepts Pte Ltd reserves the right to reject returns if the item(s) received is in an unsuitable condition and incomplete – worn out, washed, altered, stained, missing tag, pieces, accessories and packaging.
All other prevailing return policy applies. Certain products are not liable for exchange and return due to hygiene purposes such as bra tops and bra paddings.
The Management of Bodywork Concepts Pte Ltd reserves all rights to change the terms & conditions without prior notice and in assigning any valid reason.