Shipping & Delivery
Do you ship internationally?
Yes, we do.
But if your country of origin is not found in our list, please email to us at email@example.com.
Do I have to pay taxes and duties?
Yes. As taxes and duties are applied by your local customs authority. Our international shipping rates does not include any taxes and duties that may be imposed by your customs authority within the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery by our appointed shipping partner.
How are my purchases shipped?
We use professional courier to make sure the purchased items are shipped to your doorstep. These companies are logistics experts and ensure the quickest delivery of your purchases.
How long does it take to receive my order?
For local orders
Typically take up to 2-5 working days to receive your online purchase between Monday to Friday (excluding public holidays)
For international shipment
This differs slightly by country. Mostly 8-10 business days. We process orders within the next business day to ensure they are dispatched quickly. Very rarely, there could be a delay when Customs process your items. We attempt to minimize this by using an international carrier and pre-preparing all the necessary paperwork.
Where do you ship from?
Our warehouse is based in Singapore which is a regional hub.
Can I track my order?
Yes. For all local orders with standard delivery & for all shipments outside Singapore. Once your purchase has been processed and is about to leave our warehouse, you will receive an email confirmation with a tracking number. Use this to check on the status of your purchase at any time.
Additionally, no tracking for local orders with shop self-collection method.
Is my shipment insured?
We do not provide insurance at this time. However, if an item is lost in transit before a delivery signature is obtained, Bods may, at its sole discretion, provide compensation. Such compensation will consist of replacing the ordered items or reimbursement up to US$500 per order (any items with the same order number, not per item). If you would like us to consider such a case, please contact us.
Do you ship to PO boxes?
No. For security reasons we only ship to physical addresses.